Case Study: Annabel’s Deliciously British Strawberries

The Challenge

The prestigious and delicious Annabel’s Deliciously British Strawberries are grown and produced on the family farm in West Yorkshire. The strawberries are renowned by restaurants and hotels globally, and even by the Royal Family here in the UK.

In previous seasons, the company had used multiple providers for different routes across the country, making it difficult for their team to keep track of deliveries. As the business grew ahead of the busy 2024 Summer season, they were keen to explore how they could consolidate their transport loads to reduce their stress and simplify their delivery process.

Our Approach

We were delighted to be given the challenge to consolidate the business’s transport and we quickly set about creating a comprehensive logistics package to ensure that we could quickly react to seasonal volumes that changed on a daily basis.

As their strawberries are a high quality and specialist product, we provided solutions to ensure that they were under temperature-controlled conditions. We also worked flexibly to handle mixed size orders from a single pallet to full loads.

Our deliveries covered all of the UK including night-time deliveries to New Covent Garden Market and Heathrow Airport, ensuring that the strawberries arrived in a fresh and fantastic condition.

The Results

We are proud to have delivered a 100% successful service for the full season which ran from May to the end of September.

By responding quickly to the changing seasonal volumes, we were able to successfully manage the business demands and support them in delivering a fantastic service to their customers across the UK. The team at Annabel’s were able to rest assured that all their transport needs were under our reliable care and it made the tracking of their deliveries much easier

“We are delighted with our partnership with Dennis Distribution during this year’s strawberry season. Having delivered a 100% successful service for our entire season, we are thrilled with the results and it has made the world of difference to have our transport under one reliable provider. Their responsiveness and willingness to provide innovative solutions has been invaluable and we knew that we could rely on them despite the pressures and challenges that come with our seasonal business. A massive thank you to all of the team!”
Emma Gordge, Operations Co-ordinator